Support by video call on ePortugal

The ePortugal Contact Centre provides support by video call for a number of services available online on the ePortugal portal.

If you need help using any of the services on ePortugal, you can book a videoconference session to assist you and answer any questions.

To book support by video call, go to the page of the service you require and click on the ‘Support’ button on the right-hand side of the page. Fill in the booking form. You will then receive an email confirming your appointment.

Support by video call is available for the following services:

Citizenship and documents

Companies, businesses and foundations

Health

Transport and vehicles

Information updated on 20 March, 2024.