How can you Request family mediation?

  1. The first step is to submit the request. Any party involved may request the family mediation. It may also be requested by other entities, such as the courts, if the individuals involved on the process authorize it. The request may be submitted:
  • online
  • by phone
  • by email
  • by a letter sent to the General-Directorate of Justice Policy.
  1. The mediator is chosen by the Family Mediation System (FMS), but he/she may also be chosen by the involved parties. Consult the list of mediators.
  2. After the request is accepted by the FMS, a first appointment, merely informative, with the involved individuals is scheduled to:
  • explain the mediation rules, rights and duties of the involved parties and other relevant information
  • confirm their will to sign a mediation protocol, which allows the proccess to continue for the mediation phase
  • make the payment.
  1. After the informative appointment, the mediation appointments deemed necessary to reach an agreement are scheduled. 
  2. The mediation lasts, on average, for 3 months and may be concluded by any of the involved parties at any moment.

To have any legal value, the agreements established within the scope of mediation (such as agreements on parental responsabilities, divorce and separation of people and goods, and the maintenance claim) must be approved by a judge or by a civil registry.