SEF services exclusively for Ukrainian citizens

03.03.2022

[News updated on March 16th 2022]

Obs: Updated information on the situation in Ukraine is now centralized on the page "Ukraine: Information and support available in Portugal".

As of today, March 3, the Immigration and Border Service (Serviço de Estrangeiros e Fronteiras - SEF) provides service desks exclusively for Ukrainian citizens in its delegations and National Support Centers for Migrant Integration (CNAIM).

The goal is to expedite applications for temporary protection of Ukrainian citizens upon their entry into Portugal.

The services are as follows:

Lisbon, Tagus Valley and Alentejo Regional Office

 WorkdaysSaturdays
António Augusto de Aguiar (Lisbon)9am - 8pm9am - 1pm
Regional Department of Investigation and Inspection (Loures)9am - 5pm-
Évora Delegation9am - 5pm-
Cascais Delegation9am - 5pm9am - 1pm
Portalegre Delegation5pm - 8pm-
Santarém Delegation9am - 5pm9am - 1pm
Setúbal Delegation9am - 5pm-
Lisbon Airport9am - 5pm-
Lisbon CNAI9am - 5pm-

 

Algarve Regional Office

 WorkdaysSaturdays
Algarve Regional Directorate Head Office5pm - 8pm-
Faro Citizen Shop8.30am - 4.30pm

-

 

North Regional Office

 WorkdaysSaturdays
Headquarters of the North Regional Office9am - 8pm-
Bragança Delegation9am - 8pm-
Vila Real Delegation9am - 5pm-
Viana do Castelo Delegation9am - 5pm-
Braga Delegation9am - 5pm-
CNAIM Porto8.30am - 4.30pm-

 

Center Regional Office

 WorkdaysSaturdays
Central Regional Directorate Head Office9am - 4pm9am - 1pm
Aveiro Delegation9am - 8pm9am - 1pm
Espinho Delegation9am - 4pm-
Figueira da Foz Delegation9am - 4pm-
Guarda Delegation9am - 4pm-
Leiria Delegation9am - 4pm9am - 1pm
Viseu Delegation9am - 4pm-

 

Madeira Regional Office

 

 WorkdaysSaturdays
Madeira Regional Directorate Head Office9am - 5pm-

 

For more information, call the SEF Contact Center: 217 115 000 / 965 903 700.