SEF services exclusively for Ukrainian citizens


[News updated on March 16th 2022]

For more information about health, work, education, driving license, among others, please see the page 'Ukraine: Information for refugee citizens living in Portugal'.

As of today, March 3, the Immigration and Border Service (Serviço de Estrangeiros e Fronteiras - SEF) provides service desks exclusively for Ukrainian citizens in its delegations and National Support Centers for Migrant Integration (CNAIM).

The goal is to expedite applications for temporary protection of Ukrainian citizens upon their entry into Portugal.

The services are as follows:

Lisbon, Tagus Valley and Alentejo Regional Office

António Augusto de Aguiar (Lisbon)9am - 8pm9am - 1pm
Regional Department of Investigation and Inspection (Loures)9am - 5pm-
Évora Delegation9am - 5pm-
Cascais Delegation9am - 5pm9am - 1pm
Portalegre Delegation5pm - 8pm-
Santarém Delegation9am - 5pm9am - 1pm
Setúbal Delegation9am - 5pm-
Lisbon Airport9am - 5pm-
Lisbon CNAI9am - 5pm-


Algarve Regional Office

Algarve Regional Directorate Head Office5pm - 8pm-
Faro Citizen Shop8.30am - 4.30pm



North Regional Office

Headquarters of the North Regional Office9am - 8pm-
Bragança Delegation9am - 8pm-
Vila Real Delegation9am - 5pm-
Viana do Castelo Delegation9am - 5pm-
Braga Delegation9am - 5pm-
CNAIM Porto8.30am - 4.30pm-


Center Regional Office

Central Regional Directorate Head Office9am - 4pm9am - 1pm
Aveiro Delegation9am - 8pm9am - 1pm
Espinho Delegation9am - 4pm-
Figueira da Foz Delegation9am - 4pm-
Guarda Delegation9am - 4pm-
Leiria Delegation9am - 4pm9am - 1pm
Viseu Delegation9am - 4pm-


Madeira Regional Office


Madeira Regional Directorate Head Office9am - 5pm-


For more information, call the SEF Contact Center: 217 115 000 / 965 903 700.