Collecting Citizen Card at Citizen Spots

- Phone contact
- Email contact

Phone contact

The helplines for the ePortugal portal are available on business days, from 9 am to 6 pm. You can contact us through the following phone numbers:

Citizen helpline

210 489 010

300 003 990

Business spot helpline

210 489 011

300 003 980

Schedule video call

Video call Fill out the following form to schedule video call. All fields are mandatory.

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País

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Email contact

You'll be forwarded to the ePortugal's contacts form.

Levantamento do Cartão de Cidadão na rede Espaços Cidadão

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Email contact