Citizen Card renewal by text message
The 300 thousand or so Citizen Cards (CC) that have recently expired and have been extended due to the pandemic, and the cards that are about to expire, could be renewed in a simplified manner by SMS.
This simplified renewal is targeted at persons aged 25 or over, living in Portugal, who do not need to change data (such as address) or collect biometric data.
As of 6 June, citizens will receive a message by phone (SMS), if they have indicated this form of contact, they will only have to answer in the affirmative.
After the PIN letter arrives at the address by post, payment must be made by Multibanco.
The withdrawal of the Citizen Card will have to be scheduled later through the phone indicated in the letter or online to the nearest service.
A telephone line, 210 990 111, available from 10 June, specifically to answer questions related to the Citizen Card, operating between 9 a.m. and 5 p.m. from Monday to Friday and 24h/7 days of the week for Citizen Card cancellations.
The cost of this renewal is identical to the cost of the online Citizen Card renewal request: 16.20 euros.
Estimate of SMS sending:
- By 6 June - all CCs with online requirements expired between 24 February and 31 March;
- Until 13 June: all CCs with online requirements expired between 1 April and 30 April;
- Until 20 June: all CCs with online requirements expired between 1 May and 31 May;
- Until 4 July: all CCs with online requirements expired between 01 June and 30 June;
You can consult more information about the flow of the Simplified Citizen Card Renewal in the news published on the Portal do Governo (Government Portal).