How to schedule the request or collection of the Passaport?

Set a date and time to request or pick up your Portuguese passport.

Avoid waiting queues and time losses. The scheduling is free of charge and it may be carried out through the Siga scheduling portal and the SigaApp mobile application (Android/IOS), or by phone. We wait for you on the time and place set.

Find out where you can do the service and what the advantages of each channel

Schedule Now

  • Make your appointment, at any time, to request and lift your passport through the 'Schedule now'

  • Free

Schedule by phone

  • Call Citizen's Card Line (+351) 210 990 111

  • Local Call Cost
  • Telephone hours: weekdays from 9 AM to 6 PM

Who can Schedule a service related to the passport?

  • Any citizen that can request a passport.

When can you Schedule a service related to the passport?

Where can you Schedule a service related to the passport?

What is the Price to Schedule a service related to the passport?

  • It is free of charge.

How can you Schedule a service related to the passport?

Set a date and time to:

  • request the passport
  • pick up the passport.

Online

You can schedule through the Siga scheduling portal and the SigaApp mobile app (Android/IOS).

Follow these steps:

  1. click on the "Make your appointment here" button
  2. click on "Register"
  3. in the "Theme" option select the "Citizen" option
  4. on the "Sub-Theme" option select "Passport -Application" or "Passport -Raising / Inf.
  5. for "Motive" select "Passport Request/Renewal"
  6. click the "Next" button and choose the service location you want
  7. click on the "Next" button and choose the time you want and click "schedule"
  8. a new window will appear for you to enter your data and click "confirm"

If you want to give up your appointment, please let us know through the Cancel Appointment page of the Siga portal.

Follow these steps:

  1. enter the contact 
  2. enter the dialing code

By phone

Call:

(+351) 210 990 111, if you want to schedule for any other Citizen’s Bureau or Registry Office (business days, from 9 A.M. to 6 P.M.).

Entity responsible for this service

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