Consult and change electricity and natural gas tariffs through Poupa Energia

Poupa Energia (Energy Saving) is a platform for simulating and comparing electricity and natural gas tariffs, allowing consumers to make an informed choice in their energy contracts.

Service channels

Learn where you can carry out the service and what are the advantages of each channel
  • Carry out now
    Access the Poupa Energia platform to consult and change electricity and natural gas tariffs

    The consultation and simulation of the tariffs are free of charge

    After making the simulation and choosing the desired tariff, you will be contacted within a maximum of 5 business days
  • You can ask for help carrying out the service at the Citizen Spots of the Citizen Shops

    The consultation and simulation of the tariffs are free of charge

    Before going to a service desk, bring an electricity and/or natural gas invoice with you

    Search for a point of service near you:

Who can consult and change electricity and natural gas tariffs through Poupa Energia?

  • The public in general, in particular domestic consumers and small and medium-sized enterprises.

Where consult and change electricity and natural gas tariffs through Poupa Energia?

You may consult at the Poupa Energia platform.

What are the documents and requirements to consult and change electricity and natural gas tariffs through Poupa Energia?

  • Depending on the type of tariff chosen, it may be necessary to have an invoice for electricity and/or natural gas with you.

What is the Deadline to consult and change electricity and natural gas tariffs through Poupa Energia?

After making a simulation online and choosing the desired tariff, you will be contacted by the new dealer within a maximum of 5 business days.

How consult and change electricity and natural gas tariffs through Poupa Energia?

Access the Poupa Energia platform and make a simulation using your housing and contract data. Follow the steps to compare with other energy suppliers. After comparing the services of several suppliers, you may pick one of them to change your service, your personal data and desired invoicing type are necessary.

If you prefer to go to a service desk, you may ask for help carrying out the service at the Citizen Spots of the Citizen Shops of:

Additional information

There is a consumer helpline for this area at (+351)211 160 500 or through the accessible contact form.

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Utilities