Contact the Immigrant Support Line

The Immigrant Support Line ensures a service on 10 different languages. Call 808 257 257 from fixed networks or 218 106 191 from mobile networks.

It clarifies doubts concerning the access to employment, housing, health and education. If you need help that cannot be provided through the line, the case is forwarded to the entities ready to help.

Learn where you may submit your request and what are the advantages of each channel

Contact by phone
  • The Immigrant Support Line operates from Monday to Friday (except on holidays), between 9 A.M. and 7 P.M.
  • Cost of a local call
  • Fom a national fixed network, call 808 257 257 (local call costs); From a mobile or foreign network, call +351 21 810 61 91 or 00 351 21 810 61 91.

Who can Contact the Immigrant Support Line ?

Any entity or individual.

The Immigrant Support Line supports:

  1. immigrants (foreigners in Portugal):
  • helping to ensure the equality on areas such as the access to employment, housing, health and education
  • clarifying the immigrants’ doubts
  • advising the callers and/or forwarding the cases that require other type of support to the entities that can help.
  1. emigrants (Portuguese Citizens abroad):
  • advising the callers and/or forwarding the cases that require assistance on areas such as access to employment, housing, health and education
  • who need information to return to Portugal.
  1. immigrant associations, local support centres to the integration of immigrants, public administration companies and institutions, on the clarification of doubts.

When can you Contact the Immigrant Support Line ?

  • From Monday to Friday (except on holidays), between 9 A.M. and 7 P.M.

Where can you Contact the Immigrant Support Line ?

What is the Price to Contact the Immigrant Support Line ?

  • It beards the cost of a call for Portuguese fixed network.

How can you Contact the Immigrant Support Line ?

The Immigrant Support Line operates from Monday to Friday (except on holidays), between 9 A.M. and 7 P.M.

To contact:

from a national fixed network, call 808 257 257 (local call costs)
from a mobile or foreign network, call +351 21 810 61 91 or 00 351 21 810 61 91

Entity responsible for this service

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