Contact the Immigration and Borders Service

Learn more about the entrance and stay of foreign citizens in Portugal.

Learn where you may submit your request and what are the advantages of each channel

Contact now
  • Click on the 'Contact online' button to schedule your move to the SEF service desk

     

     

  • Free of charge
  • At any moment
Contact by phone 
  • Contact the SEF Contact Center on weekdays between 8.00 A.M. and 8.00 P.M to schedule your trip to an assistance desk 

     

  • Cost of a local call
  • Call 808 202 653 (wireline) or 808 962 690 (mobile network)

     

Who can Contact the Immigration and Borders Service?

  • Any citizen.

Where can you Contact the Immigration and Borders Service?

How can you Contact the Immigration and Borders Service?

Online

In the Serviço de Estrangeiros e Fronteiras (SEF) (Immigration and Borders Service) website or in the Immigrant Portal.

On the location

Go to a SEF reception desk, after a prior scheduling.

By phone

Through the SEF’s Contact Centre.

Entity responsible for this service

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