Contact the Immigration and Borders Service
Service channels
- Contact now
Click on the 'Contact online' button to schedule your move to the SEF service desk
Free of charge
At any moment - Contact by phone
Contact the SEF Contact Center on weekdays between 8.00 A.M. and 8.00 P.M to schedule your trip to an assistance desk
Cost of a local call
Call 808 202 653 (wireline) or 808 962 690 (mobile network)
Who can contact the Immigration and Borders Service?
Where contact the Immigration and Borders Service?
Online
- In the Immigration and Borders Service (SEF) website or in the Immigrant Portal.
On the location
- In one of the SEF reception desks. The prior scheduling of a visit to the SEF’s reception desk must be carried out through the SEF’s Contact Centre.
By phone
Contact SEF, on business days, between 8.00 A.M. and 8.00 P.M.
Call:
- 808 202 653, of the landline network
- 808 962 690, of the mobile network.
It beards the cost of a local call in Portugal.
How contact the Immigration and Borders Service?
Online
In the Serviço de Estrangeiros e Fronteiras (SEF) (Immigration and Borders Service) website or in the Immigrant Portal.
On the location
Go to a SEF reception desk, after a prior scheduling.
By phone
Through the SEF’s Contact Centre.