Contact the Immigration and Borders Service

Learn more about the entrance and stay of foreign citizens in Portugal.

Service channels

Learn where you may submit your request and what are the advantages of each channel
  • Contact now

    Click on the 'Contact online' button to schedule your move to the SEF service desk

     

     

    Free of charge

    At any moment
  • Contact the SEF Contact Center on weekdays between 8.00 A.M. and 8.00 P.M to schedule your trip to an assistance desk 

     

    Cost of a local call

    Call 808 202 653 (wireline) or 808 962 690 (mobile network)

     

    Contact by phone 

Who can contact the Immigration and Borders Service?

Where contact the Immigration and Borders Service?

Online

On the location

  • In one of the SEF reception desks. The prior scheduling of a visit to the SEF’s reception desk must be carried out through the SEF’s Contact Centre.

By phone

Contact SEF, on business days, between 8.00 A.M. and 8.00 P.M.

Call:

  • 808 202 653, of the landline network
  • 808 962 690, of the mobile network.

It beards the cost of a local call in Portugal.

How contact the Immigration and Borders Service?

Online

In the Serviço de Estrangeiros e Fronteiras (SEF) (Immigration and Borders Service) website or in the Immigrant Portal.

On the location

Go to a SEF reception desk, after a prior scheduling.

By phone

Through the SEF’s Contact Centre.