Book a consultation at the health centre

You can book a consultation with a general practitioner or a nurse, for you or another person, at the health centre where you are registered.

You can also book a home visit without the presence of the user (solving problems without the need for a clinical assessment).

It is free to book and can be done online, by phone or in person.

Learn how to register at the health center. If you don't know which health center you belong to, call SNS 24 (808 24 24 24).

Warning

It is recommended to pre-schedule for in-person service, through the Siga scheduling portal and the Siga app (Android/IOS) or by phone.

Learn where you can do the service and what the advantages of each channel

Book online
  • Book your appointment through the 'Book now' button
  • This service can be done with video call support. Click on the "Support" button on the right side of the page and schedule
  • Free of charge
  • Book your appointment any time
Book on the location
  • Book your appointment at one of the health centers
  • Free of charge
  • You just need your Citizen Card

Search for a point of service near you:

Book by phone

What are the documents and requirements to Book a consultation at the health centre?

To book a consultation for yourself or another person, you will need to be registered at the health centre where you want to make the appointment.

You can only book a consultation with a doctor or a nurse at a health centre where you are not registered if you are experiencing acute symptoms (an emergency), on an open consultation basis. Such consultations will be booked in for the same day if there is any availability.

Online

You will need to use one of the following means of authentication to access the Citizen’s Area of the National Health Service (SNS) portal:

  • Citizen Card, PIN codes and compatible card reader
  • Chave Móvel Digital [digital mobile key]
  • a National Health Service (SNS) user number.

In person

  • Show your SNS user number or the SNS user number of the person for whom you want to book a consultation (if you have a Citizen Card, the user number is on the back).

Over the phone

  • State your SNS user number or the SNS user number of the person for whom you want to book a consultation.

How can you Book a consultation at the health centre?

Online

Booking a consultation for yourself

  • Log in to the portal using your Chave Móvel Digital [Digital Mobile Key], Citizen Card or SNS user number.
  • In the menu, choose ‘Preciso de consultas para mim’ [I need a consultation for myself].
  • Select ‘Marcação de consultas’ [Book consultation].
  • You can choose either ‘Primeiro horário disponível’ [First available time] or ‘Escolher o período de marcação’ [Choose the booking period].

Note: information regarding scheduled consultations is available in the same menu.

Booking a consultation for another person

  • Log in to the portal using your Chave Móvel Digital [Digital Mobile Key], Citizen Card or SNS user number.
  • In the menu, choose ‘Preciso de consultas para outros’ [I need a consultation for someone else].
  • Fill in the person’s details (user number, full name and date of birth).
  • You can choose either ‘Primeiro horário disponível’ [First available time] or ‘Escolher o período de marcação’ [Choose the booking period].

In person

Over the phone

Get in contact via:

What is the Price to Book a consultation at the health centre?

Consultations and any additional examinations for the purposes of diagnosis or treatment prescribed under the primary healthcare provision network (health centres) are exempt from the payment of fees.

If you are not registered with the SNS or if the costs of the healthcare are borne by an entity (e.g. an insurer), you will have to pay the full amount of the healthcare provided to you.

ADDITIONAL INFORMATION

What is the support legislation?

Entity responsible for this service

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