Request clarification and informations regarding credit

Information and possibility of requesting clarifications and information about credit online.

Who can request clarification and informations regarding credit?

How request clarification and informations regarding credit?

The Credit Ombudsman has an important responsibility in the field of promoting financial literacy in credit matters. To this end, he/she should foster knowledge of the rights and duties of citizens in this field and provide any clarification and information requested.

Thus, any person, natural or legal, may, at any time, contact the Credit Ombudsman if they wish to receive any clarification or information regarding credit.

The request for clarifications may be submitted:

What is the Price to request clarification and informations regarding credit?

The services provided by the Credit Ombudsman to bank customers are free of charge.