Request information to the Authority for the Work Conditions (ACT)

The Authority for the Work Conditions (ACT) answers your questions about labor relations, safety and health at work.

Service channels

Learn where you can carry out the service and what are the advantages of each channel

  • Request online
    Fill out and submit the form, available on the ACT website

    Free of charge

    You can also send an email to one of the ACT's decentralized services
  • Call 300 069 300

    Cost of a call to the national fixed network

    Available on business days, from 9 am to 12:30 pm
    Request by phone
  • Book on the SIGA platform

    Free of charge

    Search for a point of service near you:

Who can request information to the Authority for the Work Conditions (ACT)?

    • The worker.
    • The employer.
    • The worker 's representative.
    • Anyone else interested.

What is the Price to request information to the Authority for the Work Conditions (ACT)?

It beards the cost of a call for the Portuguese fixed network.

How request information to the Authority for the Work Conditions (ACT)?

Through the Internet

  1. Fill out and submit the form, available on the ACT website.
  2. You will receive the answer to your question at the email address you provided.

By email

Send an email to the ACT's decentralized services you want to contact.

On the location

In order to be attended, the booking on the SIGA platform is mandatory.

Go to one of ACT's decentralized services. In the list you will find the schedules for each of the services and the instructions to follow if you prefer to make an appointment to be attended.

By phone

Call 300 069 300.
Available on business days, from 9 am to 12:30 pm.

By mail

Send a letter to one of the ACT's decentralized services you want to contact.

You can ask ACT for information if you need to clarify questions about:

  • employment contracts - termination of employment, remuneration, overdue wages
  • absences, vacations, holidays
  • work schedule
  • exemption from working hours
  • part-time work
  • night work
  • shift work
  • extra work
  • parenting
  • inspection of working conditions, health and hygiene in the workplace
  • among others.