Request new PIN codes for the Citizen Card

If you have lost the letter or have forgotten your Citizen Card’s PIN codes and have requested or renewed your Citizen Card after 16 April 2018, you can request new PIN codes.

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Request on the location
  • Instead of requesting new codes, you may have to renew the Citizen Card. Find out more below
  • It costs 5 €

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Who can Request new PIN codes for the Citizen Card?

Any person who requested or renewed the Citizen Card after 16 April 2018.

If you have requested or renewed your Citizen Card before 16 April 2018, you must renew the Citizen Card to get new PIN codes.

If you have lost or did not receive the letter of PIN codes to withdraw the new Citizen Card or confirm the change of address on the Citizen Card, you can request a duplicate of the PIN letter.

What is the Price to Request new PIN codes for the Citizen Card?

It has the cost of 5 €.

How can you Request new PIN codes for the Citizen Card?

If you have a Citizen Card and lost the PIN codes letter:

If you have lost or did not receive the letter of PIN codes to withdraw the new Citizen Card, you can request a duplicate of the PIN letter.

You may also request a duplicate of the PIN codes letter if you did not receive the address change confirmation letter.

The letter of PIN codes of the Citizen Card contains the:

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