Turismo de Portugal launches platform to speed up refunds

- Phone contact
- Email contact

Phone contact

The helplines for the ePortugal portal are available on business days, from 9 am to 6 pm. You can contact us through the following phone numbers:

Citizen helpline

210 489 010

300 003 990

Business spot helpline

210 489 011

300 003 980

Schedule video call

Video call Fill out the following form to schedule video call. All fields are mandatory.

Name The "Name" field is required.

Email Please put a valid email.

Telephone The field is required.

País

The field is required.

Lingua

The field is required.

Subject The "Subject" field is required.

Choose day

The field is required.

Horário

The field is required.

I have read and accept the terms and conditions of the video call service.

Scheduling request submitted successfully.

You have 15 minutes to access your email to complete the scheduling.

An error has occurred

Please try again later

If you have just made a contact request, you will have to wait about two minutes until it is possible to send a new request

We're processing your request...

Please wait.

Tell us what you think about this page

Give us your feedback Give us your opinion about the contents of this page. You can leave us a comment on what we can improve. You will not receive a reply to your comment.

Use the contact form to clarify doubts about the information and services available on this portal. * mandatory field

Did you find what you were looking for?*

Yes

Partially

The field is required.

Rate your experience*

Very bad Bad Acceptable Good Very good

Very bad

Very good

The field is required.

Comment

Survey Please let us know more about the information you found.

Was the information accurate?

1 2 3 4 5

The field is required.

Was the information comprehensive enough?

1 2 3 4 5

The field is required.

Was the language easy to understand?

1 2 3 4 5

The field is required.

Was the date of the last update (publication) indicated on the page?

Yes

I do not know

The field is required.

Was the name of the authority responsible for the content published on the page?

Yes

I do not know

The field is required.

Did the page include references or links to legal acts?

Yes

Not relevant

The field is required.

Was the information available in English?

Yes

I do not know

The field is required.

Feedback successfully submitted.

Would you like to answer a survey regarding your experience?

Answer the survey

Feedback successfully submitted.

We appreciate your opinion!

An error has occurred

Please try again later

If you have just made a contact request, you will have to wait about two minutes until it is possible to send a new request

We're processing your request...

Please wait.

Email contact

You'll be forwarded to the ePortugal's contacts form.

Turismo de Portugal launches platform to speed up refunds

Last news

Contacts and useful links

We're processing your request...

Feedback successfully submitted.

We're processing your request...

Email contact