Schedule the request or collection of the Passport
Set a date and time to request or pick up your Portuguese passport.
Avoid waiting queues and time losses. The scheduling is free of charge and it may be carried out through the Siga scheduling portal and the SigaApp mobile application (Android/IOS), or by phone. We wait for you on the time and place set.
Service channels
- Schedule Now Make your appointment, at any time, to request and lift your passport through the 'Schedule now'
Free
- Schedule by phone Call Citizen's Card Line (+351) 210 990 111
Local Call Cost
Telephone hours: weekdays from 9 AM to 6 PM
Who can Schedule a service related to the passport?
When can you Schedule a service related to the passport?
- Anytime, if you submit the request online.
- Business days from 9 A.M. to 6 P.M., if you call (+351) 210 990 111.
Where can you Schedule a service related to the passport?
- Through the Siga scheduling portal and the SigaApp mobile application (Android/IOS)
- By phone: Citizen's Card Line (+351) 210 990 111, on working days from 9am to 6pm.
What is the Price to Schedule a service related to the passport?
- It is free of charge.
How can you Schedule a service related to the passport?
Set a date and time to:
- request the passport
- pick up the passport.
Online
You can schedule through the Siga scheduling portal and the SigaApp mobile app (Android/IOS).
Follow these steps:
- click on the "Make your appointment here" button
- click on "Register"
- in the "Theme" option select the "Citizen" option
- on the "Sub-Theme" option select "Passport -Application" or "Passport -Raising / Inf.
- for "Motive" select "Passport Request/Renewal"
- click the "Next" button and choose the service location you want
- click on the "Next" button and choose the time you want and click "schedule"
- a new window will appear for you to enter your data and click "confirm"
If you want to give up your appointment, please let us know through the Cancel Appointment page of the Siga portal.
Follow these steps:
- enter the contact
- enter the dialing code
By phone
Call the Citizen's Card Line (+351) 210 990 111, on working days from 9am to 6pm.